1. What is the SoFloGO app?
SoFloGO is South Florida’s unified transit app developed by the South Florida Regional Transportation Authority (SFRTA). It integrates services from Broward County Transit, Miami‑Dade Transit, Palm Tran, and Tri‑Rail—all within a single app.
2. Which transit systems are supported?
The app supports four major systems across three counties: Tri‑Rail, Miami‑Dade Transit (including Metrorail and Metrobus), Broward County Transit (BCT), and Palm Tran.
3. What can I do with the app?
With SoFloGO, you can:
- Plan regional trips across county lines.
- View real‑time bus and train tracking including departure times.
- Receive service alerts and schedule changes.
- Purchase and store digital transit tickets.
- Access services for passengers with mobility needs.
4. Do I need an account to use SoFloGO?
No—basic features like trip planning, real‑time arrivals, and system alerts are available without signing up. However, to buy or manage digital fares, you’ll need to create an account and log in.
5. Can I plan trips across county lines?
Yes! SoFloGO is built for regional travel, allowing seamless planning between Miami‑Dade, Broward, and Palm Beach counties.
6. Is ticket purchasing included in the app?
Absolutely. You can purchase fare products digitally—for buses and trains—directly in the app. Your mobile tickets are stored for easy access whenever you ride.
7. Are real‑time tracking and alerts supported?
Yes. You can track vehicles in real-time, see upcoming departures, and receive service alerts across systems.
8. How often is the app updated?
The latest version (5.170.7.1730) was released on July 2, 2025, ensuring ongoing improvements and enhanced functionality.
9. Where can I download SoFloGO?
The app is free to download from the Google Play Store (for Android) and the Apple App Store (for iOS).
10. How do I get help or support?
For support, you can use contact info listed within the app or via transit agency sites. Tri-Rail offers live chat on their official website, and BCT or Miami-Dade contact details are in the app descriptions.
11. Can I still use older transit apps?
Yes—for example, you can still use the Broward County Transit app. SoFloGO is an additional, regional option designed to bring all systems into one unified experience.
12. Who is the app for?
It’s ideal for commuters, daily travelers, tourists, or anyone navigating South Florida’s transit systems across county lines.
